Why we exist
Property maintenance in the UK is a paperwork problem dressed up as a plumbing one. Certificates get lost, engineers get double-booked, tenants can't reach anyone at 9pm on a Sunday, and landlords end up paying call-out fees they never agreed to. HeatSure was built to strip those frictions out — a single monthly membership, a single dashboard, and a single number that always picks up.
What we do
One membership gets landlords, homeowners and tenants:
- Boiler repairs & breakdown cover — no call-out charges, up to 1 hour of labour per callout.
- Annual boiler service & Gas Safety Certificate (CP12) — booked automatically, filed to your dashboard.
- Fast local Gas Safe-registered engineers with live tracking so you know when they'll arrive.
- UK-based 24/7 support for emergencies — a real person, a real dispatch, never a call centre script.
Who we serve
HeatSure operates across England & Wales. Landlords use us to keep multi-property portfolios compliant and claim-free. Homeowners use us for peace of mind on a single family home. Tenants use us to report issues directly and track the fix without middle-manning their landlord.